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Terms of Service

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Terms of Service

Please review our terms before booking. They help us deliver a great clean and keep things fair for everyone.

Last updated: November 2026

Agreement

These terms apply to all cleaning services provided by Señor Bubbles Cleaning Co., LLC ("Señor Bubbles," "we," "us"). By booking a service, you agree to these terms.

Booking and Payment

You can book online or by calling or texting (626) 486-9562. A valid payment method may be required to hold your appointment. Payment is due upon completion of service, either by the card on file through our booking system or by another method we've agreed to in writing. Receipts are sent to the email on file.

Pricing

Our flat-rate prices are based on your bedrooms, bathrooms, square footage, and the assumption that your home is in reasonable condition for the service booked. If the home is in significantly worse condition than described, or the job requires more time than the service booked allows, we'll contact you before doing extra work to review your options: approve the additional time and cost, or tell us which areas to prioritize within the booked time. We will never increase your price without your approval.

Cancellations and Rescheduling

We reserve time on our schedule just for you, and late changes affect our cleaners' pay for the day. Please give at least 24 hours' notice to cancel or reschedule. Cancellations or reschedules with less notice will be charged a $50 late cancellation fee. If we arrive and can't get in (no answer, wrong entry instructions, or no access), it will be treated as a late cancellation.

Arrival Windows

We give arrival windows rather than exact times, because traffic, weather, and earlier jobs can affect our schedule. If we're running late, we'll let you know and give you an updated arrival time.

Preparing for Your Clean

Please pick up clutter so our cleaners can reach the surfaces being cleaned: floors, counters, tables, and so on. Put away or secure valuables, fragile items, and items with sentimental value. Please secure pets during the visit. We need working water and electricity to clean.

Safety and Scope

For safety, our cleaners do not climb ladders taller than a step stool or move heavy furniture or appliances. If you'd like us to clean behind or under something heavy, please move it before we arrive.

We do not handle biohazards (including human or animal waste, blood, bodily fluids, or needles), mold remediation, pest infestations, or hoarding conditions. Our team may decline or stop a job if the home is unsafe or unsanitary, or if they feel unsafe for any reason. In that case a cancellation fee may apply.

We assume surfaces like wood, stone, and marble are properly sealed and suitable for common cleaning products. If you'd like us to use a specific product, let us know in advance.

Changes to Your Service

If you'd like to add or change services, please contact us directly before or during the visit. Our cleaners aren't able to approve changes to scope or price on their own.

Our Satisfaction Guarantee

If we miss something, let us know within 48 hours of your service, with photos if possible, and we'll come back and fix the missed areas at no extra charge. Concerns reported after that window may not be covered. A re-clean of missed areas is the remedy for service concerns; we don't offer refunds once a service has been completed.

Damage

We're fully insured and our team is careful. If something is damaged during your service, please tell us within 48 hours so we can make it right. We aren't responsible for damage caused by normal wear and tear, items that were already broken or loose, or improper installation.

Recurring Service

Recurring discounts apply starting with your second clean and depend on keeping your regular schedule. If you skip or postpone visits so that the time between cleans grows longer, we may price the next visit to reflect the extra time needed.

Non-Solicitation

Our cleaners are background-checked W-2 employees we've invested in hiring and training. During your service and for 2 years afterward, you agree not to hire our cleaners directly or through anyone else for cleaning work outside of Señor Bubbles.

Right to Refuse or End Service

We may decline or end service at any time, including for unsafe conditions, harassment of our team, or nonpayment. You're responsible for paying for services already performed.

Changes to These Terms

We may update these terms from time to time. The current version will always be posted on this page.

Contact Us

Questions? Call or text (626) 486-9562 or email senorbubblescleaningco@gmail.com.